Paul Uduk — Founder & CEO.

Paul is the author of Bridges to the Customer’s Heart (dubbed The Customer Service Bible) with endorsements from Pascal Dozie (MTN Chairman), Tony Elumelu (UBA Chairman), Ben Ofungwu (ISN Chairman), Dr. Ernest Azudialu Obiejesi (Nestoil GMD), Nkechi Obi (Technoil CEO),

and many others. Late Richmond Dayo Johnson referred to Paul as “One of Nigeria’s most authentic experiential writers.” His clients include Fortune 500 and some of Nigeria’s biggest corporations. A PEX (Process Excellence Network) and a McKinsey Executive Panel Member, Paul is a Platinum Author at EzineArticles.Com.

A Chartered Banker, he has been featured in The Guardian, Vanguard, and SilverBird TV and his E-Product Development Blueprint For Beginners published on Medium has been downloaded over 2,000 times. A trainer par excellence, he has trained for UNDP and Informa, and is the Creator of Book Writing Clinic (BWC) and Internet Business Mastery Course (iBMC) with over 200 registered students.

Overall Paul has over 360,000 training man-hours under his belt with over 10,000 trained.​


Vision & Talent is a proudly Nigerian company noted for highly experiential programs with the VISION to create a world without ignorance.

In the past 10 years we have trained over 5000 professionals in soft skills such as Customer Service & Experience Management and in hard skills such as Credit Risk Management & Credit Analysis all guided by our ExcellenceMantraTM, AgilityPrincipleTM and GoalFrameworkTM.

In all, we have invested over 1,550,000 man-hours to developing leaders at the executive, senior, middle, entry-level and front-office all guided by our undiluted determination to ignite corporate performance revolution. Welcome as you select and register for immersive programs that will help drive your career in the key disciplines of Credit, Customer Service, Business Acumen and Sales.